Private beta
Community terms
These plain-language terms explain mytestcar’s role, user responsibilities, payments and refunds. They should be reviewed by qualified counsel before a full public launch.
Instructor marketplace
mytestcar introduces learners to independently operated driving instructors. Instructors set their own availability and proposed price. mytestcar is not a driving school, insurer, vehicle-hire company, transport provider, employer or party to the service agreement made after a learner accepts an offer.
Request payment
Learners may pay a displayed platform fee to publish a lesson or exam-day request. This fee supports operation, moderation and fraud prevention. It is separate from any instructor price shown in an offer and does not guarantee that an instructor will be available.
Refunds and cancellations
A request payment is refundable when the learner cancels at least 30 days before the service, or when no instructor has been matched by one day after the scheduled exam. A cancellation made less than 30 days before the exam is not refundable unless applicable consumer law requires a refund. Payment-provider processing times may apply.
Account responsibilities
Users must provide accurate details, keep their account secure, communicate respectfully, and follow all applicable driving, vehicle, insurance and test-centre rules. Users must independently check the other person’s identity, licensing, vehicle suitability and insurance before meeting or travelling.
Responsibility after connection
Learners choose whether to accept an instructor offer and both parties decide whether to proceed. mytestcar does not supervise meetings, journeys or test-day activity and is not responsible for another user’s conduct, a missed test, vehicle condition, insurance position, injury, loss or damage arising after users connect, except where liability cannot legally be excluded.
Beta status
The private beta may change or be interrupted while safety, payment and support processes are tested. Do not rely on it as your only lesson or exam-day plan.
Fairness and local law
These terms do not remove statutory consumer rights or exclude liability that local law does not allow us to exclude. If any term is unenforceable, the remaining terms continue to apply. Users must not use the service where doing so would be unlawful.